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View Patch #50.001.021
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
01900 -
Error updating status on wo closure.
Symptoms:
When closing a work order to accounting through the Update WO Status form, the program seems to be hanging when the Save button is pressed.
Solution:
One problem was that the mouse pointer was changed from an hourglass to the regular mouse pointer soon after the Save button was clicked. This gives the impression that the process is finished, but it isn't. Now the mouse pointer will stay at an hourglass until the close process is finished. Also, whan a WO is closed to accounting, a check is made for open purchase orders. The complexity of the statement caused it to take several seconds to run (15 - 20 seconds running on the fsc servers). One part of the complex statement was removed because it was unnecessary, bringing the run time of the SQL statement down to 7 - 8 seconds on the fsc servers.
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