4Site
Support Request System
View Patch #50.016.008
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
02348 -
Control is busy downloading data error.
Symptoms:
When attempting to run reports from the asset register application, the error "Control is busy downloading data." occurs. This only happens when run from the mine site. When the report is run from the office what usually happens - they run it the first time and get a long report with duplications, so they run it a 2nd time and it is usually correct.
Solution:
The reason the office run comes out with duplicates the first time it is run is due to the number of failed runs which have occurred from the mine site. Each time the run fails records are inserted into the extract table and never are removed. A problem has been fixed which will prevent records from failed runs showing up on a new run of a report. The "Control is busy downloading data." error occurs when a newer version of the Crystal Report Viewer has been installed on the PC running the report. The code has been modified to first attempt to open the newer version of the Crystal Viewer, if this attempt fails then the code will open the older version of the viewer.
Browse Patches
Find a Patch
Return to Request System Menu
