4Site
Support Request System
View Patch #50.031.003
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
02756 -
Endless loop printing picking ticket.
Symptoms:
One stores request appeared many times in the PKBG log, each with the error, "error deleting the record(s) from the pkhold table..."
Solution:
This error occurred when printing a shelving request for a stock item with reservations. The deletion of the reservation record (pkhold table) failed to delete any rows. The subsequent update of the pick action with an error status also failed because the update was qualified by ticket number, which had not yet been assigned. The error message was logged, and the same pick action was picked up again for processing. This patch fixes the problem of updating the pick action with an error status and its subsequent reprocessing, causing the infinite loop. This patch does not address the reason for not deleting the reservation record.
Browse Patches
Find a Patch
Return to Request System Menu
