4Site
Support Request System
View Patch #50.504.031
Description
Patch ID:
Date Implemented:
Patch Title:
Patch Type:
Request IDs:
Bug
Enhancement
Other
03291 -
Blank error copying equipment
Symptoms:
When Copying equipment and putting it under another system or location, an error appears saying equipment cannot be added to database. The error message is: "There was an error adding the item to the database. The error message returned is:" and the rest is blank.
Solution:
When an Equipment is copied, the eqspec entries are also copied(manfacturer, modelno, serialno, etc). If the original Equipment does not have an eqspec entry, then the new Equipment has nothing to copy. This was being raised as a database error when there is no error. It was a successful copy of zero rows. This scenario will no longer raise the error.
Browse Patches
Find a Patch
Return to Request System Menu